Returns & Exchanges
We want you to be completely satisfied with your Mac Duggal purchase, which is why we offer a 14-day return window for unworn garments with original tags attached. Please note that a restocking fee may apply to certain high-end evening wear items to ensure the integrity of our collection.
Return Process
- 1.Initiate Your Return
Visit our online return portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in the original shipping box, ensuring all designer tags, security seals, and protective packaging are intact.
- 3.Attach Shipping Label
Download and print the prepaid UPS return shipping label provided by the portal and affix it to the outside of your package.
- 4.Drop Off and Track
Drop off your package at any authorized UPS location and keep your receipt; your refund will be processed within 7-10 business days of receipt.